Monday Afternoon
'These people really know their shit!' not my words but a quote from this afternoon.
But a good way of summimg up my feelings on this afternoons discussions.
They are passionate about their businesses and this drives them on a constant quest for knowledge.
More importantly they ensure that their staff are on the same quest and this creates a pride in the work that they do and a higher level of service.
I have the opportunity to attend a restaurant conference in New Orleans The conference is a roundtable format to exchange ideas and practices and only restaurants currently in growth have been asked to attend so that it is a very positive event.I am sure that it will be extremely useful to explore fresh ideas from the States, to tap into techniques to improve our customer service and offering and to meet new contacts for possible partnership, investment or future purchase.
Tuesday, 17 November 2009
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